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Insurance

39-minute processing, 95% claims paid, 164 new advisers trained

Friday 31st of October 2025

Partners Life is processing Quote for Alteration (QFA) documents in an average of 39 minutes - 24% quicker than paper applications, according to CEO Michael Weston.

Speaking to 700+ advisers at Partners Life’s recent roadshow, Weston also mentioned that new business processing is sitting at approximately 28 minutes. Customer wait times have dropped 15% since QFA was implemented in...

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