TMM - News
Advisers, clients urged to be clear on clawbacks
Tuesday 22nd of November 2022
The comments come from the main industry arbitration body, Financial Services Complaints Ltd (FSCL).
This organisation was considering the case of a couple who bought a house in 2020, using one adviser, and then another one, in 2022, using another.
This led to a claim for $3500 in clawback fees from the first adviser. The couple objected to this, and took a complaint to the FSCL.
In the course of the dispute, the adviser first halved, then cancelled the clawback claim. The couple accepted this and FSCL closed the file.
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