Advisers frustrated with NZCFS L5 marking
Christchurch-based Chris Boon has two FAPs; Adelphi Insurance Brokers in risk and Adelphi Financial Services in the mortgage space, employing up to 24 advisers.
“In the last 20 years I’ve brought new people into the industry and trained them from scratch. I have no problem with the regulatory change, but the time taken to get somebody qualified is frustrating.”
He says an adviser who submitted their final assessment to the Open Polytech on Aug 16 had their work marked on Oct 3. The tutor had given a verbal assurance that they had passed six weeks before but the adviser was never able to get through to them after that. The course cost $2600.
Ryan Li, director of Christchurch-based Cox Ferguson Financial Services says there have been instances of advisers experiencing “significant wait times of up to two months” for assessments to be marked, which has affected their ability to move forward.
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