Cigna: Underwriting tool will help advisers

The insurer signed a deal in May to acquire OnePath for $700 million.

Now Cigna has become the first New Zealand based insurer to adopt UnderwriteMe’s underwriting rules engine (URE) as a move to enhance the customer experience across New Zealand.

“Underwriting is often perceived as an overly complicated and jargon-laden process," said chief executive Gail Costa.

"UnderwriteMe’s URE is easy to use, providing real-time reporting and feedback which allows us to continuously review and refine the questions we ask – meaning a smarter and simpler underwriting experience for customers.

“The majority of customers will be provided with on-the-spot decisions,” Costa said.