Clients' sense of security 'most important'
Dimensional Fund Advisers surveyed 19,000 investors, including in New Zealand, to ask what they valued in their relationships with their financial advisers.
It found they rated as most important the sense of security they received, their financial adviser's knowledge of their financial situation and progress towards their goals. These all ranked ahead of their investment returns.
Dimensional co-chief executive Dave Butler said while returns mattered, having a plan and staying disciplined was just as important for long-term success. Advisers helped that goal by setting the right expectations.
"When investors work with an adviser who has a holistic understanding of their personal situation and can help them stay focused on their long-term goals, we believe they are better positioned to benefit from what the capital markets have to offer."
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