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Code of conduct launched amid warnings for industry

Thursday 6th of September 2018

The Financial Services Code, which takes effect on January 1, has been in development for two years.

It is designed to sit alongside and complement existing regulation and laws, and has nine standards which fall into three core objectives covering ethical, communication and consumer outcomes.

If there is a material breach of the code, there are a number of sanctions and penalties that an Independent Disciplinary Committee can impose on a member, including fines of up to $100,000 and termination of FSC membership.

FSC chief executive Richard Klipin said it was primarily about putting customers first.

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