News
Complaint numbers up: FSCL
Friday 7th of February 2014
Of those, nine related to insurance advisers, one to a mortgage adviser and three to financial advisers.
There was a 110% increase in consumer inquiries to FSCL and a 55% increase in investigations compared to the same period in 2012.
Only 6.5% of the cases required a formal recommendation from FSCL.
Chief executive Susan Taylor said it was not a bad thing for the industry because it showed that consumer awareness of dispute resolution schemes was growing.
Want to read the full article?
Click the button below to subscribe and will have free unlimited access for a limited time to full article and all other articles on the site.
You will also be able to comment on articles on Good Returns.
Latest News
3 min read
3 min read
2 min read
4 min read
3 min read
3 min read
2 min read
4 min read
Latest Comments
The Devil’s Advocate may be an adviser’s best friend
Ha, good one Philip!
1 day ago Steve Wright
SIFA puts quality ahead of growth
Great to hear the SIFA culture lives on!
4 days ago Ross Sheerin