Dispute schemes: Fees are fair
Financial advisers represent only a very small number of external dispute resolution (EDR) scheme providers' complaints, but the schemes say their fee structures reflect that.
Joining an EDR is a requirement for listing on the Financial Service Providers Register.
Adviser Brent Sheather said, given the small number of complaints received, it should be asked why financial advisers had to "subsidise the operations of these organisations. Personally, I would rather donate money to Forest and Bird."
The Insurance and Financial Services Ombudsman (IFSO), said 98, or 3 per cent, of its 3227 inquiries in the 2017 year were about financial advisers, and nine of the 314 complaints.
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