FSC commits to principles

“The Covid-19 pandemic has placed New Zealand in unprecedented territory and getting through it will require us to all work together,” said Richard Klipin, chief executive of the FSC.

“Our members take seriously their responsibility to build, manage and protect the wealth of New Zealanders through good times and bad. That’s why we have collectively committed to five key principles to serve and support New Zealand over this time.

“The principles cover a range of areas from business continuity to financial advice and support.

“The coming months will be challenging for many Kiwis and these principles reflect our 100% focus on being there for our customers regardless of the uncertain times we find ourselves in."

The principles are:

1. Managing risk, wealth and health
FSC members remain open for business handling claims and supporting those in hardship. 

2. FSC members can help with financial worries.
Members can help people struggling to make KiwiSaver contributions or pay for life insurance, whether that's by offering guidance to Government support, working out a payment plan or other options.