FSCL to appeal court ruling
The use of the term “ombudsman” is restricted – those who use it have needed to obtain approval from the Chief Ombudsman, since 1991. Only three cases have been approved.
FSCL entered into discussion with the Chief Ombudsman in the middle of last year but its application was declined
The dispute resolution scheme then sought a judicial review, saying it wants the “gravitas” of the term as it is in direct competition with the Insurance and Financial Services Ombudsman scheme. Both schemes represent insurers, financial advisers and other financial services industry participants.
Of the four external disputes resolution schemes operating in the financial services market, two are ombudsmen: The Insurance and Financial Services Ombudsman and the Banking Ombudsman.
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