Gems from the Principles of Risk Management

Turn, for example, to the principles for managing risk, there are some gems:

Firstly, that risk management "creates value". That means we help people create value, and if we don't we don't do it. It is very reassuring to consumers to say "no unnecessary insurance sold by me".

Next up we find that it should be an "integral part of the organisational processes" whether you are selling to the lowliest of domestic clients or the largest of corporates, you want to become part of the process. We haven't sold any insurance yet, but what we want to do is sell the idea of considering risk management, and doing that with us.

Another favourite is that our process must ‘explicitly address uncertainty'. That means finding statistics and talking about the likelihood of real-world events. It means quantifying, not just randomly scaring people. This must be based on ‘the best available information' which is a great concept for both extracting good risk, product, and pricing, data from companies, and good health data from clients.