Govt looks to shake up disputes resolution schemes
The proposed changes are on top of changes to the regulations, including increasing and standardising the penalty regime, which kick in from July 18, but the door remains open to maintaining the status quo while these new regulations kick in.
The Ministry of Business, Innovation and Employment has issued a discussion paper this week outlining the proposed changes.
All financial services providers have to belong to one of the dispute resolution schemes.
MBIE said its consumer survey in 2022 found that awareness varies across the four schemes.
Click the button below to subscribe and will have free unlimited access for a limited time to full article and all other articles on the site.
You will also be able to comment on articles on Good Returns.