Govt reserve resolution scheme axed
As part of the amendments to the Credit Contracts and Consumer Finance Act last week, the Government has chosen to disestablish its reserve scheme, Financial Dispute Resolution, in 2014.
But it has approved Crown-owned Dispute Resolution Services, which has been running the scheme, as another dispute resolution provider.
It joins the Banking Ombudsman, Insurance and Savings Ombudsman and Financial Services Complaints Ltd.
It will be the only scheme with a commercial imperative. As a reserve scheme, FDR had been receiving about $1 million a year from the Government, which it recouped in membership fees. That financial support will stop.
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