Insurance has a bright future, but needs to change: FSC
The FSC's annual review shows that New Zealanders were underinsured by $141.918 billion in life cover, $237.641 billion in total permanent disability, $42.411 million in critical illness cover and $1.933 million in disability income protection.
Just 15% have income protection.
The FSC said the insurance sector had a bright future if it could transform into a customer-aligned service industry, with flexible products to meet different life stages, offers written in simple language, and with professional and cost-effective advice.
Neilson said advisers had tended to focus on one particular type of product, rather than helping consumers understand all their policies and investments and how they might work together with their circumstances.
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