Insurers receive individual conduct reports

Nadine Tereora

Insurers have received their individual reports from the Financial Markets Authority and Reserve Bank investigation into the sector’s conduct and culture.

Naomi Ballantyne said the report for Partners Life mirrored the themes highlighted in the report for the whole sector.

The regulators had made it clear they wanted insurers to have more oversight of independent advisers’ processes.

Partners Life would continue to strive to do more to ensure that the customers who ended up holding its policies had received good advice to get to that point, she said.