Kiwis face 'trade-off' buying insurance

The FSC has released a report Moments of Truth about New Zealanders' views on insurance.

It found peace of mind was the key driver for people purchasing risk products.

But many faced a trade-off. They assessed the cost of an insurance policy, the likelihood of an event, and their chances of having a claim paid.

Survey respondents said their trust in the process could be improved by reducing jargon and writing policies in plain English.