Landlords top property managers for tenants
A new Consumer NZ survey of 1,062 tenants has found that just 35% of respondents rated their property manager’s service highly.
In comparison, 54% of respondents with a private landlord were happy with the service they received.
Further, the survey found that tenants renting through a property management company are more likely to experience problems than those renting from a private landlord.
Consumer NZ head of research Jessica Wilson says tenants who dealt with a property manager were much more likely to report their home lacked adequate heating and had persistent mould.
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