Long Covid case highlights a new challenge for the insurance industry

Katrina Church, insurance adviser from Insurance People, revealed that her company has been dealing with a client who is suffering the effects what has been called “long Covid” after being infected with Covid-19 earlier in the year.

Long Covid occurs after the initial infection, and can result in ongoing brain fog, fatigue, breathlessness, chest pain and loss of memory.

The client came to Insurance Advisers seeking advice around premium support, as they were unable to work their usual hours due to fatigue and other issues.

A member of Church’s team made them aware of the rehabilitation and support offered by their Fidelity income protection product: they have now started a programme of occupational therapy amongst other treatments.