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Mortgage adviser wins No-Loan-No-Fee dispute

Tuesday 19th of July 2022

This came after adjudication by the Financial Dispute Resolution Service (FDRS) found that the No-Loan-No-Fee rule did not apply.

The case concerned a man with an existing mortgage who sought a second loan from another lender to subdivide his property.

He signed a Service Agreement which noted that typically there was no cost to the customer because payment to a broker came in commission from a bank or non-bank lender.

But the deal fell over after the lender sought insurance certification which the borrower declined to give.

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