Russell Hutchinson Opinion
Old school cold calls still make a difference
Tuesday 14th of December 2021
Recently, a client joined us at a Financial Services Council conference to tell us about their claims experience.
It started with a fall that injured their shoulder and ACC declined the claim on their first review.
Partners Life paid the claim quickly, and treatment commenced.
At the end of the process, it was discovered that the client also had prostate cancer and a requirement for a knee replacement.
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