Older KiwiSaver members prompted to switch
New research shows older KiwiSavers tend to turn to online tools rather than seek human advice on their investments.
An FMA, MBIE and Industry trial tested targeted communication using behavioural insights to prompt KiwiSaver members to make an active fund decision.
The trial, which was run with ANZ, focused on members who were turning 56, at a time when the ANZ lifetimes fund automatically moves a member from a balanced fund to a conservative balanced fund.
These members were specifically targeted for the trial after previous FMA research showed those getting information or advice 10 years out from retirement were more confident in retirement.
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