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Insurance

Ombudsman wants change to disclosure rules

Friday 30th of October 2009

Stevens says about a quarter of the cases the ISO deals with relate to non-disclosure and consumers simply do not understand what they need to disclose.

She wants to see the existing "prudent underwriter/insurer test" - used to determine what a consumer is legally expected to disclose to ensure their policy is valid - to be replaced by a "reasonable person test", as used in Australia.

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