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Ratings tool criticised

Tuesday 5th of March 2013

Grosvenor head of marketing and business services Andrew Lendnal has questioned the methodology of Canstar, a research firm that rates a number of other financial products including home loans, KiwiSaver schemes, term deposits and credit cards.

Canstar bases 70% of its KiwiSaver ratings on fees, with the remaining 30% on features such as investment options, account access and communicati...

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