Insurance
Stand-down period sparks complaint
Wednesday 14th of June 2017
The man took his case to Financial Services Complaints Ltd.
As he was about to turn 50, the man, whom FSCL identified as Daniel, wanted to reduce his life and trauma cover premiums. He contacted his adviser to discuss his options.
FSCL said the adviser reviewed the policies and found another that could give similar benefits, with lower premiums.
It was recommended that Daniel take out the policy with the new insurer.
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