News
Submitters criticise code suggestions
Friday 20th of July 2018
The 160 submissions received by the group have now been published online and some key themes are apparent among them.
Submitters uniformly rejected the idea that the code should focus on "good advice outcomes".
They said consumers would misunderstand that phrase and take it to mean good advice was when a product performed well.
The Financial Services Council suggested "good advice experience" would be a better option, although some submitters said simply "good advice" would be sufficient.
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Ha, good one Philip!
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