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Insurance

Surprises await in application fine print

Wednesday 13th of February 2013

That’s according to Bruce Cortesi, who has an advice business, Planwise, and is the Waikato/Bay of Plenty regional chair of the Professional Advisers Association.

He has been examining insurers’ declarations of consent after encountering problems with non-disclosure issues at claim time, and is shocked at what he has discovered.

What customers are signing varies hugely, and sometimes includes things that insurers are not entitled to enforce.

“We noticed over the last few months that with some complex claims we had to go back to the wording of the declarations of consent to understand the intent and meaning behind the wording because some are a little grey.”

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