Top broker named
The New Zealand Mortgage Brokers Association named its top brokers for 2007 at its annual conference in Rotorua on the weekend.
Tuesday, September 11th 2007, 5:24AM
"It was clear from the high standard of material submitted that Suzie and her partner in MONEYTREE brokers, Michelle Brebner, had spent considerable time and effort on streamlining and perfecting their firm's processes and client relationship management systems."
The NZMBA Broker of the Year rewards excellence, quality, client care, innovation and leadership in the industry across the different sectors. Some 30 finalists are chosen from more than 1000 NZMBA members.
Brokers have to be nominated by lenders who are asked to nominate and score the two top brokers in nine regions and the specialist lender broker of the year category. The scoring was completed by lenders against a range of criteria Finalists were asked to present their client relationship management processes, with examples, including how clients are sourced, their needs assessed, marketing, and retention process.
As well finalists were asked to support three drawn down home loan applications from the July period.
The NZMBA reviewed their loan application process to ensure quality professional advice was provided and that NZMBA standards as promoted by the association's "Credible Application" course were met.
Other winners on the night included:
- First Runner-up Paul Fuller
- Second Runner-up Lyn Houghton
The Regional Winners were:
- North Auckland (North Harbour) : Suzie Oliver
- Mid Central Auckland : Sue Tierney
- Greater Auckland : Bruce Patten
- Waikato/BOP: Lynn Houghton
- Central North Island : Craig Seton
- Greater Wellington : Finlay Abbot
- Nelson /Marlborough : Paul Fuller
- Canterbury: Niki Olds
- Otago/Southland: Glenda French
- Specialist Lender Broker Colleen Dennehy
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