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Insurance

AIA admits to fair dealing breaches - could face $700k fine

Thursday 29th of July 2021

The case was filed in the High Court in Auckland and alleges three causes of action under the Fair Dealing provisions (Part 2) of the Financial Markets Conduct Act 2013 (the FMC Act).

AIA essentially dobbed itself in to the FMA after being asked to provide information as part of the joint FMA/Reserve Bank of New Zealand conduct and culture review of life insurers in 2018.

AIA has told the FMA that remediation for affected customers has been completed and the FMA will be seeking confirmation of this as part of the process.

AIA has agreed to admit all causes of action and will file a Notice of Admission of the breaches in the High Court.

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