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Insurance Briefs

EQC offloads disaster claim management to Kiwi insurers

Tuesday 29th of June 2021

The new Natural Disaster Response Model between the Earthquake Commission (EQC) and eight New Zealand insurers was announced in November last year and sees insurers managing claims for EQC’s natural disaster insurance cover - called EQCover - on behalf of EQC.

"The improved model gives customers simplicity and clarity at a time they need it most," says EQC chief executive Sid Miller.

"Instead of dealing with EQC as well as your insurer, customers will now just deal directly with their insurer for the lodgement, assessment and settlement of all future claims."

Insurance Council New Zealand chief executive Tim Grafton says customers need the best support they can get after a natural disaster in what can be a very stressful situation.

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