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Insurance

FMA warns insurers over incentives

Monday 15th of June 2026

In a paper, Insurers benefits and campaign insights, it reheats the soft commissions issue, but this time with a Conduct of Financial Institutions (CoFI) lens on it.

The regulator warns non-monetary benefits and short-duration sales campaigns may result in poor customer outcomes.

It defines “non-monetary” benefits as gifts, prizes, trips, tickets to sporting events and professiona...

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