Fraud attempts at AXA
AXA chief executive Ralph Stewart says he hasn't seen fraud attempts for a long time and so two in a row recently is a bit unusual.
He says the attempts have been made from Nigeria and it is likely based on the fraudsters intercepting customer mail.
The usual approach taken by the fraudsters has been to contact the client's adviser by telephone and identify themselves using the information contained in a routine account statement letter such as full name, address, customer reference and product details.
The fraudster then asks to make a withdrawal and requests that any forms that need to be filled out be sent to them by email to a new email address - usually a yahoo.com email address.
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