ISI seeks feedback on improved Replacement Policy Advice
When the new Replacement Policy Advice Standard came into effect on 1 July, it stirred debate.
The ISI promised to engage in consultation with adviser group representatives and it says significant improvements have been identified with both the brochure and form as a result.
ISI communications manager Stephen Leslie says it was clear from the initial feedback that while the principles embodied in the Standard were sound, the Association needed to improve the way it was presented to customers.
"The intention of the consultation was to ensure these documents provided better balance and met the needs of customers, advisers and the industry."
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