New anti-churning rules introduced
The Investment Savings and Insurance Association (ISI) chief executive Vance Arkinstall says sadly there are cases where existing policies have been replaced and several years down the track when a claim arises it is found that the new policy doesn't provide the cover expected.
He says the new Business Replacement Rules and Reinstatement guidelines aim to provide increased transparency and disclosure so that life insurance policy owners who are considering replacing an existing policy with a new policy make an informed decision for the right reasons.
However, Hudford Parker Financial Services manager Giles Thorman has a few concerns about the new guidelines including the form pointing out that whomever is selling the new policy is likely to be paid for it.
"I am sorry, but since when have I been a registered charity, who expects me to work for nothing?"
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