Russell Hutchinson Opinion
The tale of two claims - The media's perception of insurance
Tuesday 15th of June 2021
The first is a story of a widow who won a battle with a car insurer, but it was for a death benefit included in the cover package.
The claimant’s husband died of a complication from deep vein thrombosis and the insurer declined the claim based on a medical condition that meant he had a heightened risk of developing DVT.
The debate was over whether a ‘heightened risk’ is equivalent to ‘a pre-existing condition’ which was excluded.
The widow had her case highlighted in the media by Stuff.co.nz. The insurer paid.
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