Asteron Life goes live with new mental health support service

Asteron Life adds new mental health support service for disability insurance customers.

Tuesday, September 8th 2020, 4:09PM

Asteron Life today announced that customers with disability insurance will now have access to the Best Doctors service at no additional cost. The Best Doctors package provides direct access to a multidisciplinary team of mental health experts, including psychologists and psychiatrists, as well as general advice on mental health conditions and guidance on how to navigate the mental health system.

“Best Doctors connects our customers with leading medical specialists, and enables them to make medical decisions with confidence,” says Graham Hill, executive manager Life Distribution at Asteron Life. “Like insurance, the service is really about being there for people when it matters.”

Hill says that in the current Covid-19 environment, mental health support and the ability to get expert medical advice from your own home is particularly relevant.

Mike Morris, the country manager of Best Doctors has said “This year has shown us that virtual care is incredibly important and effective. There has never been a better time to offer people access to virtual care and we’re delighted to be bringing new services to Asteron Life customers.”

Best Doctors will be available to Asteron Life customers with disability insurances that provide income support while they are unable to work due to sickness or injury.

Hill says that Asteron Life is offering advisers training webinars so that they can learn more about the service and provide information to their customers about it. “I encourage all the advisers who work with us to register now for one of our training sessions or contact your BDM if you have any questions about how Best Doctors can benefit your clients.”

Tags: health insurance insurance