tmmonline.nz  |   landlords.co.nz        About Good Returns  |  Advertise  |  Contact Us  |  Terms & Conditions  |  RSS Feeds

NZ's Financial Adviser News Centre

GR Logo
Last Article Uploaded: Monday, November 4th, 8:01PM

Insurance

rss
Latest Headlines

Asteron Life Claims team acknowledged

Asteron Life's claims team were awarded a highly commended in the team of the year category at the Financial Services Council (FSC) Awards this week.

Friday, August 18th 2023, 10:37AM

The claims team are made up of two specialist teams that manage and assist Asteron Life customers claiming on their life insurance covers.

This award was judged by the FSC on many factors including, how the team contributes to the company’s strategic goals and performance, how the team works together and how they contribute to making the lives of New Zealanders better.

Asteron says the team are committed to ensuring claims outcomes inform and influence product enhancements. An example of this is the recent enhancement to a policy where Aneurysm has been included as a ‘Full’ trauma condition, where it was previously paid as a partial benefit payment.

This was in direct response to a customer claim which highlighted an opportunity to improve the policy wording and create better outcomes for customers.

Asteron has been focused on digitisation as a strategic pillar of its business. The claims team have contributed to this with the ‘Life Claims Simplification’ project, a two-year programme in its final phase of delivery. Migrating to a more modern platform will help deliver more effective reporting management for life claims, produce richer customer and claim data for better outcomes and ultimately make doing business with Asteron Life easier.

« Life Direct goes into bat for NZ Cricket Chubb Life scholarship winner »

Special Offers

Comments from our readers

No comments yet

Sign In to add your comment

 

print

Printable version  

print

Email to a friend
Insurance Briefs

nib launches tool to support women through menopause
nib has launched a new health management programme designed to support women as they navigate the stages of perimenopause and menopause.

Employees are wanting health and life insurance
A new survey shows potential employees what life and health insurance benefits, but less than a third of employers plan to offer such benefits.

Chubb Life makes changes to trauma benefit
Chubb Life has made a series of enhancements to its Assurance Extra and Assurance Extra Business policies, including the addition of a new Continuous Trauma Benefit,

Resolution Life gets new president
Global life insurance group Resolution Life has appointed Moses Ojeisekhoba as its new President.

News Bites
Latest Comments
Subscribe Now

Mortgage Rates Newsletter

Daily Weekly

Previous News

MORE NEWS»

Most Commented On
About Us  |  Advertise  |  Contact Us  |  Terms & Conditions  |  Privacy Policy  |  RSS Feeds  |  Letters  |  Archive  |  Toolbox  |  Disclaimer
 
Site by Web Developer and eyelovedesign.com