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Advisers forced to tell on each other

There is concern in the financial adviser industry surrounding the draft code requirement for advisers to be whistleblowers and the lack of protection for that role.

Monday, May 10th 2010, 9:31PM 7 Comments

by Jenha White

Code Standard 7 in the Draft Code of Professional Conduct says that an authorised financial adviser (AFA) who has reasonable grounds to suspect that another AFA has not complied with the Code, or that a person has not complied with the act, must report the suspected non-compliance to the Securities Commission.

The Financial Adviser Associations of New Zealand (FAANZ) submission on the Draft Code says it strongly recommends that there needs to be prescriptive guidance around how the Securities Commission will protect and provide anonymity for the whistleblower.

It also says there needs to be regulatory protection for the whistleblower from civil liability.

FAANZ chairperson Lyn McMorran is also concerned that there could be anti-competitive behaviour with mischevious reporting to put an adviser out of the market.

"What protection is there if an adviser goes to the Securities Commission with concerns where there are no grounds, but under-lying concerns about competition?"

Financial Focus director Murray Weatherston was very surprised to see the whistleblower code in the Draft Code and he says it seems very onerous.

"But basically the Securities Commission is making every other adviser their policeman for all sins.

"I can understand that it is to make sure no-one is unauthorised but with respect to every part of the code I'm not sure it's within an adviser's best interests to do that.

"Very clearly the Securities Commission will have to ensure that complaints are kept anonymous and they will have to make sure advisers will be statutorily protected against civil claims made by the person complained against.

"There's nothing in the code that talks about that," he says.

Jenha is a TPL staff reporter. jenha@tarawera.co.nz

« Commerce Committee Chair has misgivings about QFE extensionTriple whammy for some advisers »

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Comments from our readers

On 11 May 2010 at 8:48 am Independent Observer said:
There is a very insightful & interesting response posted to yesterday's article by David Whyte - which is also relevant here.

The NZ Regulator is well out of their depth, and has been for some time. It is time for responsible adults to take over this mess.
On 12 May 2010 at 7:40 am Martin French said:
It seems Nazi and communists aare still around and thriving in the regulators. May be we should start informing on Advisors who think the reglators do not know what they are doing or clients who will not spend time doing a needs analyse or companies that encourage the Broker to rewrite policy's
God help us when ideas like this are encousaged by the regulators. Democracey is slowly dieing to Dictatorship
On 12 May 2010 at 10:40 am Kimble said:
"But basically the Securities Commission is making every other adviser their policeman for all sins."

Hang on. Isnt that what self regulation was supposed to do?

If you want the profession of financial adviser to be respected by the public, then every adviser must have a duty of care, not just to their own clients, but to every client of the industry.

Imagine if a doctor wasnt able to report serious malpractice by another doctor just because there was a chance that it would be seen as "anti-competitive" behaviour? What if they didnt do it because they couldnt be bothered?

If one financial adviser knows that another adviser is ripping off their clients, stealing money, investing in their own interest and not the clients, then why shouldnt they have a duty to report it?
On 12 May 2010 at 2:12 pm Johnny Adviser said:
Ideally, yes, Kimble; but as is seemingly happening in the real estate business (most of their complaints have originated from other REA's) the potential for this to be used vexatiously is very real, and frankly very damaging. I'm talking about the simple breeches not the obvious big bad ones. All complaints cost the subject of the complaint money either way.
On 13 May 2010 at 9:01 am bw said:
Good comment Kimble.

@ Johnny... yes, but unfortunately that's the cost of being part of a professional industry. The vexatious and maliciously motivated complaints will eventually get sorted in time.
On 14 May 2010 at 6:06 pm Barry Milner said:
Of course advisers should report shonky dealings and dishonesty by other advisers as should every other citizen, but what seems so wrong to me is that the adviser who is reported to the regulators has to pay $1,000 even if found to have no case to answer. That is aginst all principals of natural justice and I'm pretty sure is not what happens with other professional and trade groups. One answer to this that would almost certainly deter the vexacious complainant would be if he/she also had to lodge $1,000 and would lose it if the complaint was found to be without foundation. Do i have a seconder?
On 14 May 2010 at 8:37 pm Regan Thomas said:
no second from me Barry. I would rather there be protection for the whistle-blower, and that protection evaporate if a claim is proven/found to be vexatious. In such cases then reparation would also be in order, such as the $1,000 plus other costs/damages. THAT would sort out the spurious claims.

Until such protections are in place for the whistle-blower I, like anybody, would be inclined not to 'see' anything unless it was very serious and I was sure. I also wouldnt be able to take advice from another adviser, for fear they would have to tell on me for not telling - a breach in itself!
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