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Insurance

Fidelity moves to renewal commission model

Wednesday 25th of November 2009

Chief executive Milton Jennings says it is the first company in New Zealand to go down this track, although Lumley Life, which Fidelity acquired several years ago did use a similar model.

"It's the way of the future, building a sustainable model stream to make business strong. It's good for clients and customer service - it reduces the churn factor," he says.

This renewal model is part of a new product Platinum Plus which Fidelity Life has launched combining the best parts of its Platinum Plan and Protection Plan as well as other new features.

The Protection Plan paid an upfront commission of 155% and renewal commission of 6.2% and the old Platinum Plan had 93% upfront and renewal commission of 18.6%.

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