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The bittersweet experience of discovering a claim
Russell Hutchinson Opinion

The bittersweet experience of discovering a claim

During a road-show last year I had several advisers report to me claims they had discovered through their work with a client. If you are a struggling new adviser, hungry for a sale, a discovered claim can be a bittersweet moment. But the experience has real value and keeps on paying dividends.

Russell Hutchinson
Mon, Jan 28th 2013 06:00AM

In the absence of openness, assume the worst

In the absence of openness, assume the worst

3 min read
Charging fees in risk advice

Charging fees in risk advice

3 min read
When does a life policy really expire?

When does a life policy really expire?

2 min read
Insurance is increasingly important to older clients

Insurance is increasingly important to older clients

2 min read
Peer Review: A powerful tool for building better risk recommendations

Peer Review: A powerful tool for building better risk recommendations

2 min read
Special events options are an underused tool

Special events options are an underused tool

3 min read
 It's all about the claim - apart from when it's all about not claiming

It's all about the claim - apart from when it's all about not claiming

3 min read
The ideal medical insurance product

The ideal medical insurance product

4 min read
The adviser as translator

The adviser as translator

3 min read
Are People Getting Sicker?

Are People Getting Sicker?

3 min read
You've gotta know your numbers

You've gotta know your numbers

3 min read
Policy documents must improve

Policy documents must improve

2 min read
Are you a broker?

Are you a broker?

3 min read
Why are you so bad at recruiting?

Why are you so bad at recruiting?

3 min read
It's time for advisers to lead

It's time for advisers to lead

2 min read

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Good Returns was established in 1997 and was one of the first successful online publishers in New Zealand and continues to be a publishing leader. Good Returns is held in high-regard by its target audience, the financial services industry. A team of highly experienced business journalists update the site daily with topical, breaking and relevant news and views. The team is led by founder and publisher Philip Macalister.
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